The Loyalty Box: Support

Admin Area Tutorials 11

• The Loyalty Box: Admin Area - Adding a new user
• The Loyalty Box: Admin Area - Checking a customer balance
• The Loyalty Box: Admin Area - Loading a pin for employees with access to the web terminal
• The Loyalty Box: Admin Area - How to add a marketing campaign
• The Loyalty Box: Admin Area - Changing your password for the admin area

View all 11

Point Of Sale Guides 3

• The Loyalty Box: Point of Sale - IQ Retail How to Guide
• The Loyalty Box: Point of Sale - Pilot How to Guide
• The Loyalty Box: Point of Sale - GAAP How to Guide

Web Terminal Tutorials 2

• The Loyalty Box: Web terminal - How to enroll a new customer
• The Loyalty Box: Web terminal - Processing Loyalty Transactions

Registration Forms 1

• Sign On Forms

Loyalty Card and Brochure Examples 4

• Loyalty Card Basics
• Card Size Template
• Brochure Example 1 (Double Sided)
• Brochure Example 3 (4 pages)

Getting Started Guide 11

• Getting Started Guide PDF document
• Getting Started Guide - Video tutorial on setting up your locations
• Getting Started Guide - Video tutorial on adding a terminal
• Getting Started Guide - Video tutorial on creating a program
• Getting Started Guide - Video tutorial on linking locations to your program

View all 11

Managing the Admin Area 6

• Exporting a customer list
• What to do if a customer loses their loyalty card.
• Navigating the reports tab
• How to launch a direct marketing campaign
• How To Load Marketing Credits

View all 6

Trouble Shooting 1

• POS Control - Internet off

IQ Retail 5

• IQ Retail - How to guide
• Types of Error Codes
• Loyalty on Account Sale
• IQ Retail - How To Guide Version 7.0.0.3 - Higher
• IQ Retail Setup Guide

POS Control 1

• POS Control How to Guide 1.2

GAAP 2

• Gaap Operations Manual
• GAAP - How to Load a Gift Card

Pilot 1

• Pilot How to Guide 1.2

Dolfin POS 1

• Dolfin - How to Guide

Trouble Shooting for POS 1

• Trouble Shooting for Point of Sales

Web Terminal 2

• Accessing the web terminal
• Accessing the Web Terminal